Privacy policy

Last Updated: December 7, 2025

Dolly & Eliza’s (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

Information You Provide

  • Name

  • Email address

  • Phone number (if you choose to provide it)

  • Shipping or billing information (if purchases are made)

  • Any additional information you submit through contact forms

Automatically Collected Information

When you visit our website, certain data may be collected automatically, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

This information is collected using cookies and similar technologies.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries or customer service requests

  • Process and deliver orders

  • Send updates, promotions, or newsletters (only if you opt in)

  • Improve website performance and user experience

  • Maintain security and prevent fraudulent activity

We do not sell or share your personal information with third parties for marketing purposes.

3. Cookies & Tracking Technologies

We use cookies to:

  • Understand website traffic and user behavior

  • Save your preferences

  • Improve site functionality

You can disable cookies in your browser settings, but some features of the site may not work properly.

4. Sharing Your Information

We may share your information only with:

  • Trusted service providers (such as payment processors, shipping carriers, or website analytics tools)

  • Legal authorities if required by law

These providers are authorized to use your information only as necessary to provide services on our behalf.